Return & Refund Policy
Veirousa offers a 14-day return policy. If you are not satisfied with your purchase, you may request a return or refund within 14 calendar days from the date of receipt. Items cannot be returned or exchanged after this period.
Return & Exchange Conditions
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The item must be unused and in the same condition as received.
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The product must be in its original packaging.
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The item must not affect secondary sales.
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Proof of purchase is required.
Return & Exchange Process
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Please contact our customer service before sending back any items so we can provide you with the correct return address.
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Once your return request is confirmed, you may send the item to the designated return address.
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Customers are responsible for return & exchange shipping costs.
Refunds
We will notify you once we’ve received and inspected your return. If approved, your refund will be processed within 7 business days to your original payment method. Please allow additional time for your bank or credit card provider to post the refund.
Contact Us
Email: support@veirousa.com
Business Time: Monday to Friday, 9am - 6pm (Singapore Time)GMT+8
Company: Xiamen Guituo E-commerce Co., Ltd.
Address: Room 502, No. 81, Xingbei Wuli, Jimei District, Xiamen, Fujian 361000, China