Shipping Policy

Shipping Area

Generally, We offer fast deliver to USA, UK, Canada, Australia, New Zeeland and most European countries.

Order Processing Time

We require 1-3 business days to process orders. Some backordered or custom items may take a little longer (up to 5 business days), but we do our best to keep all hot items in stock for quick delivery.

SHIPPING

The couriers chosen by veirousa are UPS, FEDEX and DHL.

a.Standard Delivery

Country

Delivery Method

Order Amount

Shipping Time

Costs

USA

Standard Delivery

<69 USD

7-12

Business Days

Based on weight

≥69 USD

Free

CA

Standard Delivery

<69 USD

8-13

Business Days

Based on weight

≥69 USD

Free

UK/EU

Standard Delivery

<69 USD

7-12

Business Days

Based on weight

≥69 USD

Free

AU/NZ

Standard Delivery

<69 USD

8-15

Business Days

Based on weight

≥69 USD

Free

b.Express Delivery

Based on weight, the base shipping cost is 24.9USD. Applicable to the range of countries specified in these terms and conditions.

Order Cut Off Time

Generally, order cut off time will be 06:00 PM (GMT-05:00) Eastern Standard Time (New York).

Change of Address

We are unable to change the delivery address once it is in transit. If you need to change your shipping location, please contact us via email at support@veirousa.com within 24 hours of placing your order.

Order Tracking

When your order has shipped, you will receive an email notification from us with a tracking number that you can use to check its status. Please allow 48 hours for tracking information to be available.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Separate Shipments

We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused by different supply warehouse’s locations. In this case you will be provided with two or more tracking numbers.

Contact Us

Company :Shinecourse Limited

Address:07/FL TUEN MUN INDUSTRIAL CENTRE, NO. 2 SAN PING CIRCUIT, TUEN MUN,HONGKONG

Email: support@veirousa.com

Time: Monday to Friday 9am to 6pm BST